Communication Guidelines

Parents are welcome to make contact with the College to discuss progress or issues at any time. It is important that parents contact the relevant staff member when making contact with the College. The flow chart below outlines the order in which staff at the College should be contacted.

Parents should start at the beginning of the chart and then proceed to the next level, if the matter is not resolved. Alternatively, the staff member may pass the matter on to the next level should they be unable to respond to a question raised.

A detailed list including scenarios is also available in the Student Diary on page A31.